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IT Integration 

IT Integration & Support

Volunteer Express provides excellent resources that allow our customers to integrate the shipping and tracking features of our website into your system with a suite of tools. From a customer service portal, transit data files, API, and a traditional EDI to web service the options allow you to choose how you integrate with Volunteer Express. 


Transit/Zip Code Data Files


Download and import our transit information into your system using our transit data files provided at the link below.

Click Here to Download Transit / Zip Code Data (the U.S. only)


EDI – Electronic Data Interchange

Traditional EDI is also an option. Contact our accounts team to get set up. We currently support the following ANSI/X12 EDI transaction sets:

  • EDI/204 – Pickup Request (Motor Carrier Load Tender)

  • EDI/210 – Invoice (Motor Carrier Freight Details and Invoice)

  • EDI/211 – Bill of Lading (Carrier Bill of Lading)

  • EDI/214 – Delivery Status (Transportation Carrier Shipment Status Message)

  • EDI/997 – Acknowledgement (Functional Acknowledgment)

If you have questions or concerns about EDI transactions, please call the Volunteer Express IT Department at 800.251.1015

Web Services/SOAP API

We provide a suite of web services that allow our customers the ability to integrate and utilize nearly all functions available on our website into your systems. All services require the use of login credentials.

Before you can use our web services you will need to contact our accounts team at 800.251.1015 to become web-enabled. Once enabled you will be provided with registration details.

Examples of some of the services provided are:

  • Detailed Tracking Information

  • Image Requests (tiff files)

  • Transit Time Requests

  • Pickup Requests

  • Create Bill of Lading (PDF)

  • Rate Estimates

Shipment Tracking

  • View current shipments by PRO (freight bill) number

  • View pending shipments by PRO (freight bill) number*

  • Transit Times

  • Between origin and destination zip codes

Shipping Documents*

  • View Bills of Lading, Delivery Receipts, Invoices

Rate Estimates*

  • Obtain personalized rate estimates

  • Includes standard and guaranteed services​

Schedule a Pickup*

  • Address Book option provided allowing for the expedited pick-up request


*Requires login (same as on Volunteer Express website)

Need more details? Contact us

We are here to assist. Contact us by phone, email or via our Social Media channels.

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